Posted by: Rimpy Bala | Date: September 18, 2018
Meet Jennifer Gonzalez from Quan Law Group, PLLC!
1. How long has your firm been using INSZoom?
Our firm has been using INSZoom for three years.
2. What was the reason you chose INSZoom?
Our firm chose INSZoom because of its capability of providing comprehensive case management for both corporate and individual clients. Our firm represents clients before DHS, DOS, DOL, and EOIR. It was important to choose a program where we could not only prepare the required forms, but also manage each facet of a case, whether it’s case preparation, communication, tracking deadlines, interviews/hearings, etc.
3. Which INSZoom add-on module does your firm use and how has it helped?
Being able to customize so many features in INSZoom has been helpful. For example, we have customized each process in INSZoom to enhance our ability to manage cases. We also regularly run customized reports which helps us to monitor our cases and deadlines.
4. How has using INSZoom changed the way your company does business?
We are able to prepare cases, monitor case-flow, track deadlines and upcoming interviews or hearings, create or run reports, and correspond with clients or internally all within one program.
5. What is your favorite part of INSZoom?
The Communication Summary is my favorite part of INSZoom. It’s great being able to see hearings, interviews, appointments, client correspondence, and internal correspondence all in one place. We all work as a team, so it’s important to know what has already been communicated to a client by another staff member before contacting the client regarding a related or a new matter.
6. Why would you recommend us to someone else?
INSZoom is a program that can be customized to meet the needs of an immigration law firm.
7. Describe INSZoom in one sentence.
INSZoom is a one-stop-shop for immigration case management.