We have been using INSZoom since 2008. The product has grown in many ways throughout its lifecycle and I’ve had great experiences with the software. The 24/7 customer support has been very responsive. While other immigration case management systems take weeks or even months to make form updates, INSZoom has a track record of updating immigration forms in less than 48 hours. That alone sells me on the whole thing!
Immigration Specialist, Leading Law Firm
We started using zoom in 2012. What I really like about INSZoom is how powerful the questionnaires are – I think that’s the foundation of getting started on the case and getting the work done. I love how questionnaires capture all pertinent details, map them into the system, and with just a click, data gets populated instantly on the forms, creating less work for case managers. Also, the cool feature I like when using Zoom is the report. It is our firm practice to input all the important dates/details in Zoom. So, when we generated the report, it captures all the data. It helps us track important details/dates. Overall, aside from the report functions the INSZoom itself is a user-friendly system. Keep up the very good work, INSZoom!
Sav Carpio, Hammond Young Immigration Law
INSZoom is one of those valuable tools we believe are essential for practicing immigration law. We use it to manage deadlines, visa renewals and expirations, and alerts pertaining to existing clients. Our law firm offers services that rely like any other business on repeat clients. INSZoom helps us to exceed client expectations and allows us to go the extra mile when we issue a client a courtesy reminder about a prospective visa renewal or expiration. We began using INSZoom immediately upon starting our business immigration law firm with only three employees back in February 2012, and it was truly instrumental in helping us streamline our file management system, while maintaining compliance with the requirements as laid out by the Bar of Quebec. Our firm has grown to ten employees and now, more than ever, we rely on INSZoom to keep our growing internal records organized. Moreover, it reinforces our responsiveness and reliability – two indispensable elements in the business world which serve to satisfy our clientele. Thanks to everybody at INSZoom for an excellent product and the unparalleled service that comes with it.
Anna Di Stasio, New Era Immigration
Best product in the market.INSZoom is the best product in the market. It has great depth and flexibility, backed by a team of 50 engineers. Full and fast service that becomes a true partner in your business.
Roxana Bacon, Littler Mendelson, P.C
Very efficient, yet cost effective.My law firm started using INSZoom in 2000. I was looking for a program to help me organize my files and cases efficiently. I found INSZoom’s software quite reasonable, very comprehensive and less expensive than other products on the market. I recommend this product to my fellow attorneys.
Paddy Sharma, Chandler B. Sharma & Associates, P.C.
I love their product and services. There are two companies of which I have been a customer for a while and that I love their product and services. One is Rhapsody, where I get all my music. The other is INSZoom.I love the software and its functionality. But I also love how responsive the customer service people are. You place a ticket and you get an immediate response. Not only that, but you guys are on top of keeping the forms up to date and, as far as I know by hearing users of other software, you put new versions ahead of most. I have never had a bad experience with y’all so I am very, very happy. Your functionality is second to none but you are at a fraction of the cost.
XergioChacin, Catholic Charities Fort Worth
I would highly recommend INSZoom to any immigration practice. I have been utilizing the INSZoom immigration software for the past ten years, when our offices first began using their software. The system itself is very user friendly for our law firm staff and our clientele. INSZoom also provides a multitude of functional options that can be tailored to suit the needs of both our firm and the varying preferences of each individual client. The client/foreign national portal feature in particular is an invaluable service providing clients with individual access to upload their documents securely and view their specific case status details as well as their specific document expiration information.
Sue Alexandrowicz, Piston & Carpenter P.C.
INSZoom was there to assist with the entire implementation process. We’ve found the team very responsive and we feel we have our values aligned together where we want to deliver a better-quality service to our clients, and they also want to deliver a better-quality product, and that’s been a good relationship.
Sebastian Zavala, Catholic Charities of the East Bay
I love the functionality.INSZoom is a great system that allows you to manage your clients and cases from start to finish. I love the functionality in the product and the case management capabilities. INSZoom provides superb customer service and training. My trainer was very helpful and patient. I recommend this software to any immigration practice, whether big or small.
Omiga C. Cape, Cape Immigration Law Group, PLLC
INSZoom – A Great Tool, Accessible Anytime, Anywhere.As a company that embraces a “follow the sun” methodology, our employees and clients need access anytime and from anywhere. INSZoom helps us deliver top-notch concierge level serviceon a daily basis.
Andrea Elliott, Pro-Link Global
“INSZoom- Responsive and Customized Customer Care. For the past 10 years that we have used INSZoom for case management, we have been able to rely on their responsive customer service and customized attention. We can rely on INSZoom to automatically update to the latest version of USCIS forms and to troubleshoot issues immediately. Being able to run ad hoc reports through INSZoom has additionally been a useful feature for our firm.”
“The Check Status feature under the Case Info’s Receipt Numbers is awesome.When there’s a client with multiple family members who all have AOS, EAD, & APfilings, there’s nothing we love more than to click one button (Check Status) thattakes us directly to the USCIS site to see the case status.”
“I really find the customization capabilities valuable. I love the templates and the integration of the templates in the system. I am a big supporter of process improvement, and this system supports those objectives. I really like the flexibility of the system once it is configured.”
“With INSZoom, my firm processes and tracks immigration cases in a streamlined manner, efficiently and effectively. It helps us meet and exceed our clients’ expectations. INSZoom is the world’s largest immigration software company, but they make me feel like a valued customer.”
“We have received tremendous support from Zoom every step of the way. All our questions or concerns are answered in a timely and efficient manner. And most importantly, Zoom is able to provide flexible options to meet our immigration department’s specific needs.”
“It is an excellent tool to manage cases and as a supervisor to keep track of the work flow in our office.”
“INSZoom is the most comprehensive and easy to use case management system out there. It has been extremely cost-effective and has extensively increased our efficiency. Because of INSZoom, we can prepare cases which would normally take 3-4 hours, now in about 30 minutes or less. With the foreign national portal, the foreign nationals can see the status of their cases and have all their immigration documents in one centralized location. It’s great because this provides them piece of mind because they know exactly what’s going on.”
“My favorite aspect of INSZoom is the friendly and helpful Zoom support staff who are always just a phone call or email away.”
“INSZoom has streamlined the way we do business at our firm. I do not stay awake at night worrying about whether or not a deadline is missed. My daily alerts and expiration date reminders are a lifesaver! Also, INSZoom provides the best customer service of any software program I’ve ever used. They are friendly, quick, and efficient. I don’t know how I would do my job without INSZoom.”
“We at Mazel Immigration Law, PC, really like the email and letter template features within INSZoom. We use it specially to create internal documents, such as case grid, in addition to templates for case preparations.”
“INSZoom is by far the most stable immigration case management software out there. INSZoom makes the consolidation of all our client information so easy. We particularly like the feature of populating questionnaire information onto USCIS forms and e-filing on various government websites. It’s great!”
“INSZoom has been delivering the best immigration software available for almost two decades. It’s an amazing track record given the constant changes, challenges and demands required of immigration practitioners. I have the utmost respect for what INSZoom has accomplished.”
“INSZoom – Great Customer Service, Reliable & Indispensable. We have relied on INSZoom for case management, billing and calendaring for over 10 years. They are reliable and indispensible. Their helpful and prompt staff are always there to guide us through any issue.Updated forms, always. INSZoom helps my office become more efficient as well as allows clients to receive updated information on the status of the cases. Folks at INSZoom.com are friendly, courteous and always willing to help my staff.”
“INSZoom – Customizable, Very Helpful, Superb Support.Now that we’ve started INSZoom we don’t know how we functioned without it! INSZoom has been great and has worked with us to make changes based on customer support. I highly recommend this product for any size immigration office.”
“We thank you for your support.At Gokare Law Firm, we have been using INSZoom since 2010 and have been extremely satisfied with your product and the value it adds to our practice. In our view, INSZoom has distinguished itself from its competitors by the quality and consistency of its customer care. On Zoom tickets, we are assured that someone will call us back promptly, within a few minutes, and they will always help us find a solution for our issue. There are not very many companies around that take their customer service mission as seriously.”
“INSZoom is even there for you on weekends when you’re on deadline. Spoke to support staff. Love the great service at INSZoom.”
“INSZoom – Partner for my Start Up & Growth.I first started using INSZoom after starting our firm’s immigration practice in 2004. INSZoom was key to transitioning into my own firm two years ago. Not only did I continue with INSZoom’s case management software, I also partnered with them to launch my new firm’s website, which consistently gets ranked high in Google and other search engines.”
“This is the best deal on the market.When I started my practice, I was not really sure what software I wanted. I was only shopping around to see what the best deal was and how would it really help me in my business. When I contacted INSZoom, I realized they were most willing to assist me in my specific needs. I am glad I chose INSZoom. For someone who is starting their own practice, it is really a place you can grow with.”
“The best customer service I could find.We have used INSZoom for four years now and I can tell that INSZoom has much more than any other case management software on the market. It is user friendly and nobody can compete with INSZoom’s customer service. Any time you have a problem and open a ticket, within five minutes at most, someone will solve your problem.”