If your immigration clients believe they’ve been mistreated, the government wants to know.
The U.S. Department of Homeland Security created a new hotline system this February following the Obama administration’s new immigration policy.
The purpose of the various hotlines is not to merely gather complaints, but also to create a way for people to learn about new DHS guidelines, including updated and expanded deferred action and visa requirements.
Under the new system, there is a phone number to call regarding U.S. Customs and Border Protection issues, a line for U.S. Immigration and Customs Enforcement and another for U.S. Citizenship and Immigration Services.
Your clients can also contact these agencies online with complaints or comments.
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