On June 6, 2019, OFLC (Office of Foreign Labor Certification) announced the schedule for electronic filing in the FLAG system. As part of this schedule, OFLC began accepting online submissions of the Application for Prevailing Wage Determination (Form ETA-9141) in the all-new FLAG (Foreign National Application Gateway) system covering all visa programs.

We are excited to announce Form ETA-9141 is now available in your INSZoom software for electronic filing through the new FLAG system. The new FLAG system is a part of the department’s technology modernization initiative, and its being developed to improve customer service and modernize the administration of foreign labor certification programs. The department is looking at replacing the OFLC’s current iCERT system with the new cloud-based FLAG for new application filing and case management for all foreign labor certification programs. FLAG is working towards enhancements like personalized user accounts, enhanced form preparation, automated case alerts and an improved access to OFLC decisions.

We look forward to this new change. We have been on the forefront of immigration technology and have placed our commitment to clients at the highest priority. Please do reach out to support@localhost for questions.

At INSZoom, beginning the new year not only means working towards a new product roadmap, new challenges, and developing innovative solutions, but it also means to prep up for the AILA (American Immigration Lawyers Association) National Conference. To us at INSZoom, it is one of the most important events we look forward to all year.

Why? INSZoom and AILA go way back to 2000, when INSZoom exhibited for the first-time ever at an AILA regional conference. Since then, every year to this writing, INSZoom has been honored to support AILA.

INSZoom has established itself as the technology partner of the immigration industry, joining in with AILA’s mission to promote justice, advocate for fair and reasonable immigration law and policy, advance the quality of immigration law, nationality law and practice, and enhance the professional development of AILA members.


The Annual AILA National Conference is a key event for INSZoom; over the years it has given us the opportunity to obtain first-hand feedback from our clients. It has helped us to do better each year by giving us a channel to meet our customers and know how our product is used for their success. Speaking to our customers has helped us gain insight into their challenges and determine how new INSZoom features will elevate their immigration case management experience. Every passing conference has given us customer experiences, journeys and use cases of how our customers have been successful using the software, that we share internally with various teams. Real positive outcomes from real people has motivated, inspired and educated our team to devise better solutions for our customers.

AILA has further allowed us to increase our brand awareness and expand our reach to other potential customers as well. It has given us the ideal showcase for our products and solutions to a targeted audience. Every year has been a new learning experience at the AILA National Conference from the traffic we receive at our booth, to our customers’ willingness to provide a referral to prospects taking a demo or new prospects visiting our booth based on the INSZoom advantages their peers have communicated to them. We have received the opportunity of meeting INSZoom customers who are our strongest brand advocates.

We continue to support AILA and its mission and truly believe in the intrinsic value of the event and the community we build through it.

Data privacy is and has always been important. Most of the times data privacy is only associated with private information like account number, contact number, contact address, social security number, passwords, emails etc. People protect this information to prevent identity thefts. But for businesses, data privacy goes beyond that. It includes information that helps firms grow and operate, such as customer records, process documents, financial information. As more data is getting digitized, data privacy is gaining more importance. Customers expect data privacy and now it’s equivalent to a consumer’s trust in a company. Laws and regulations such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) are brought into practice to protect individual’s privacy as well as unify the way personal data is protected, stored, distributed and used.

Gartner (Source: Gartner Report – April 2019) expects that by the end of 2019, more than 30 percent of technology providers’ new software investments will shift from cloud-first to cloud-only and through 2022, the market size and growth of the cloud services industry at nearly three time the growth of overall IT services. With increase in cloud usage, data becomes accessible from anywhere and anytime. In order to protect your customers’ sensitive information, your firm must embrace a culture of privacy.

We at INSZoom take data privacy and security very seriously. INSZoom, Inc. is a Privacy-by-Design company and possesses ISO/IEC 27001 certification. We are committed to supporting our customers’ trust and confidentiality in their case management work on behalf of their clients. We continue to review and act accordingly to changes in this regulation and serve our customers as they strive to do the same. We work on utilizing the latest in technology and devoting ourselves to best practices ensuring that your data is always secure and always available.

With SaaS applications like INSZoom, responsibility to protect your customer’s data is a shared responsibility of you as a firm and cloud platform provider (INSZoom). GDPR and CCPA provide different rights to individuals such as the right to access, right to delete, right to restrict processing, right to portability and several others. The key here is identifying and setting up your responsibilities, processes, INSZoom application and any other tools from your ecosystem that can enable you to manage these regulations and provide trust to your customers.

INSZoom has multiple features that can aid you in data security and privacy procedures. Here are some key features,

  1. e-Consent module-Allows you to define and take user consent for Terms of use, Terms of Service during the case lifecycle.
  2. User access and role management –Manage your firm users and what level of access they can have to the data.
  3. Foreign National (FN) and Human Resources (HR) Portals –Provide secured data access to your foreign nationals and corporation contacts.
  4. Multi-factor Authentication (MFA) – Enable more than one mode of user authentication to ensure right user has access to the data
  5. Single Sign-On (SSO) – Apply your network authentication or access management to access INSZoom data. Provide this ability to your corporation customers as well.
  6. Policy and Guidelines Module –Publish your general and corporation client specific policies on HR and FN portals.
  7. Use INSZoom as your single record management system to reduce complexity and size of managing compliance.

How can a firm prepare for GDPR and CCPA?
  1. Centralize your compliance efforts
    • Identify key business stakeholders
    • Define the core compliance team
  2. Update and maintain your privacy policy
    • Map data collected by your firm and update your privacy policy, so users understand what information you are collecting and how it’s being used. Policy must tell users what personal information is being disclosed or sold and give consumers the right to opt-out of data selling. Policy should also include a description of users’ rights.
    • Align the policy with the GDPR and CCPA regulations and disclose it to the public.
    • Update “Terms of Use” in INSZoom with your policy language. System will prompt it and collect the consent from your customer when they access the system using HR and Foreign National Portal.
    • You can subscribe to e-Consent module which allows you to manage all policy consent documents/templates. Prompt the “Terms of Service” or other consents while collecting data and documents from customer. It’s an online seamless process and system will track the consent log for you. e-Consent module allows you to notify and prompt the consent again for any changes in policy language.
    • You can also use INSZoom’s “Policy and Guidelines” feature to publish your general and corporation client specific policies on HR and FN portals.
  3. Implement and maintain reasonable security practices
    • Build and maintain inventory of all the personal data collected by your firm. Maintain data in secure environment that allows the necessary personnel to quickly and easily access user information to respond to any customer request.
    • Identify internal or external resources for information technology and data security.
    • Determine any contractual information security requirements.
    • Determine best practices for securing information collected, stored or used by the firm.
    • Regularly review internal information security practices and document them; prepare a data breach notification plan.

    With INSZoom as your record management system, your data is secured, and all measures are put in place to maintain the security and privacy of data. All you need is to define your operational procedures. Refer to the shared responsibility model explained earlier in this article.

  4. Develop a process for responding to customer requests such as access to personal data and specific pieces of information, delete personal information, opt-out of sale of personal information
    • Develop processes to address these requests. Processes should be thoroughly documented; the relevant employees should be well trained.
    • Implement templates for customer service communications.
    • Log and track requests from customers and retain copies of responses.

    With INSZoom, you can maintain all data, documents and communications of an individual in one profile. Use HR and FN portals to grant access to the requested data. You can delete the profile with just one click. Your policy document can include these procedures and using INSZoom’s e-Consent module you can convey it to customers. INSZoom has a Broadcast Module. You can mass-communicate to different groups of customers with your policies and procedures. You can also use INSZoom’s Policy and Guidelines feature to publish your general and corporation client specific policies on HR and Foreign national portals.

  5. Update vendor contracts to comply with CCPA, GDPR
    • Identify vendors or third parties that receive personal information from your business and include appropriate contract terms to address GDPR and CCPA requirements.
    • Review vendors and their privacy and data security practices.

    We have our updated privacy policies published on our website right here and in  the INSZoom application in compliance with GDPR and CCPA regulations.

  6. Train your staff on compliance
    • Offer appropriate training to your staff.
    • Prepare templates and checklists for your staff.
    • Document the training process and how compliance with your policies is evaluated for each employee.

    Establishing a robust privacy and security framework is the key to developing a long-lasting and trusting relationship with your customers and INSZoom is and will be your trusted partner in getting there successfully.

In June of last year, our very own CEO and Founder, Umesh Vaidyamath, pledged to raise $100,000 to support the mission of the American Immigration Council. He stated,“INSZoom has been on the forefront of immigration technology, and we are committed to the moral responsibility to improve lives through immigration. We will partner with our clients and together raise funds for the American Immigration Council.” He further added, “This year our goal is to raise $100,000 and support the mission of the Council. Over the past 20 years, we have evolved to help address needs and advance the immigration community, and we will continue to grow and evolve to meet them.”

Since 1999, INSZoom’s vision has been to “Provide borderless opportunities to people around the world.” As our CEO stated, the word “immigration” holds great significance and value. Immigration helps countries retain the best global talent and it has the power to transform lives. Immigration has enabled us to do what we love, and over the years it has opened new opportunities for millions of people.

We want to ensure that our immigration system continues to evolve, and that immigration continues to enhance our lives and benefit the United States for years to come. And that’s why we decided to support the American Immigration Council. Nothing could be more fitting than the Council’s mission of standing up for an America that values fairness and justice and advances a prosperous future for all. Over the years, the Council has tirelessly worked to increase public understanding of immigration law and policy, advocate for just immigration laws, protect legal rights of noncitizens, and educate policymakers and the general public about the enduring contributions of America’s immigrants.

The Council’s Executive Director, Beth Werlin, warmly welcomes us. She said, “The Council is honored and thankful to call INSZoom a partner and ally over the years. INSZoom’s commitment to us will advance our collective vision of a fair and just immigration system that opens its doors to those in need of protection and unleashes the energy and skills that immigrants bring.”

We are committed to the moral responsibility of advancing lives through immigration and over the years we have launched initiatives for the community through product innovation and building robust learning assets for the community. As part of our commitment made to the Council, 50% of the proceeds from our recently held ZoomPower 2019-INSZoom’s annual user conference went to support the mission of the Council. We will continue to work toward this goal and empower lives through immigration.

We invite you to learn more about the Council’s work and how you can get involved.

On December 6, 2019, the United States Citizenship and Immigration Service (USCIS) officially announced that they finished testing their new H-1B registration system and confirmed that they will be rolling it out for the upcoming H-1B cap season.

This system, initially proposed by USCIS on December 3, 2018, has been a long time coming. Essentially, it will require employers to register each foreign national for whom they intend to file an H-1B visa with an online registration system. USCIS will electronically select the cases they will adjudicate, notify the corresponding employers, and those employers will then prepare and submit H-1B visa applications for the selected cases.

In the agency’s own words, they believe this new “electronic registration process will dramatically streamline processing by reducing paperwork and data exchange and will provide an overall cost savings to petitioning employers.”

And in many ways, an H-1B registration system is a logical solution to the manual lottery system in place today that requires employers to prepare and submit entire H-1B petitions just to have many of those petitions rejected and sent back, costing employers, and law firms, time and resources.

But like with any new system, there’s uncertainty around how it’s going to go, whether there are going to be any bugs or other issues, and how to plan accordingly.

So, we asked immigration professionals how they’re preparing for the H-1B registration system, and here’s what we heard.

Prepare entire H-1B petitions in advance

Given that this is the first year USCIS is rolling out this H-1B registration system, we weren’t surprised that most of the people we spoke to said they plan to proceed by preparing entire H-1B petitions in advance like they have in the past, at least this time around.

This doesn’t necessarily mean that every H-1B petition will be prepared in full. More complicated cases or senior-level candidates, for example, might get their petitions prepared in advance to be sure all the T’s are crossed, and I’s are dotted, while less complex cases may be only partially completed or not started at all unless the USCIS registration system confirms their acceptance.

The Society for Human Resource Management (SHRM) ran a survey recently asking participants a similar question. According to them, “Most organizations indicated that they would prepare at least some, if not all, H-1B petitions for FY 2021 H-1B cap in advance of the lottery.”

So, this seems to be a favored tactic, at least this year. But it’s not the only tactic.

Prepare partial H-1B petitions in advance

Organizations that don’t want to prepare entire H-1B petitions in advance but also don’t want to leave everything until the last minute may consider partially preparing their H-1B petitions so that only some of the work would remain.

For example, employers can gather required support documentation from their H-1B candidates, prepare required translations or evaluations, file LCAs and so on, and leave the government forms and remaining legal documents until the end.

Yes, translations, evaluations and other ancillary H-1B services cost some money, and so doing them in advance does mean you would spend a little money before knowing whether the beneficiary in question will be selected. But the point here is to prepare a portion of the H-1B process, specifically anything that may require waiting on third party service providers, like the translation services in question, which could get overwhelmed once USCIS selects which H-1B petitions it will adjudicate.

This way, once USCIS confirms which H-1B beneficiaries are selected, their petitions can be quickly completed, checked and submitted for adjudication.

It’s a halfway point between fully completing your cases in advance and not starting any at all, creating some sense of preparedness but not spending more resources than needed.

Wait and see who is selected before preparing H-1B petitions

Finally, there are those who want to wait and see.

This option may be favored by small employers who only hire a handful of H-1B workers each year and so don’t have the kind of volume that requires robust advance planning.

This strategy may also be an option if an employer has alternate visa options for their H-1B potentials, e.g. continuing them on a TN, and therefore isn’t putting all their eggs into the H-1B basket.

Ultimately, the wait-and-see approach is the least favorite approach, though it’s certainly a great option for employers that don’t file too many cap cases.

Whatever you choose, we’re here for you

Overall, it seems that most employers are planning to do at least some kind of H-1B prep work – whether preparing full petitions or just gathering information and documentation in advance – given the uncertainty around the H-1B registration system.

At INSZoom, we’re committed to helping our clients through the H-1B registration system regardless of which of the above methods they adopt. For example, we recently launched an artificial intelligence-powered bot called Zoomi that can read scanned documents, including government forms, supporting documents and more, recognize important information, and appropriately auto-populate INSZoom, saving our users both time and cost.

So, whether it’s completing the H-1B application as usual, coordinating between beneficiary, petitioner and law firm to simply gather required documents without completing the full application, or just creating new H-1B cases but otherwise waiting before taking further steps, we’re here to make the process as smooth as possible.

If you have any questions about how to best leverage INSZoom throughout the H-1B registration process, please contact us.

Happy holidays from all of us here at INSZoom!

If you’re an INSZoom user, you’ve probably heard of ZoomPower 2019. ZoomPower is INSZoom’s annual user conference all set to arrive on October 17-18, 2019 in Las Vegas, NV. If you’re still contemplating, we give you 10 reasons to make an educated decision on why you should attend ZoomPower 2019!

  1. Become an INSZoom core module-certified professional.
  2. This year we launch our Learning Management System (LMS) at ZoomPower. On completing the training sessions, put your skills to test by earning a certification to prove you’ve got what it takes to become a INSZoom Core Module – certified professional!

  3. Engaging Keynote
  4. Absorb a thought-provoking keynote from our very own CEO – Umesh Vaidyamath, a thought leader in the immigration technology industry.

  5. Discover INSZoom Best Practices
  6. Listen best practices for using INSZoom efficiently and to your advantage from the experts and makers themselves. Additionally, learn how other INSZoom clients are using the immigration case management software to their best advantage.

  7. Gather Our Favorite Features – Tips & Tricks
  8. We will give out secrets on our favorite features to maximize INSZoom utilization.

  9. Uncover Hidden Values in our Add-On Features
  10. Learn how to uncover hidden values from our array of add-on features. Explore them and learn how you can accommodate them in your INSZoom practice.

  11. Hear Our Vision and Next-Steps
  12. Hear about our vision and what we have planned for our product. We’re moving forward and we’re taking you with us!

  13. Take a Deeper Dive into Our Product
  14. Attend live boot camps, training sessions, certifications and take a deeper dive into functionality. If you have questions, they will be answered live with a demo. So, get all your questions and have expert answer them all for you!

  15. Network!
  16. The conference will have fun activities and opportunities where you can get reacquainted with your friends, colleagues, our partners and the INSZoom team.

  17. Interact with the Experts
  18. Our boot camps will give you the opportunity to interact with product support specialists, implementation leads and engineers and help you gain a deeper insight into the product.

  19. Enjoy Las Vegas!
  20. Spend time networking at our breakfasts, lunches and breakout sessions. Have some fun and hit the casinos in Vegas to win some $$$. Whether its old Vegas-style glitz, the downtown area or Fremont Street, with iconic hotels, Vegas is a hip destination and offers a unique blend of vintage and ultra-modern.

    Make this conference fun by inviting your peers who use INSZoom. Or, go all in and sign up for ZoomPower 2019 to explore every facet of the conference.

We are growing!

We are so excited to announce that our U.S. office has moved to a new location in Pleasanton, CA. We spent 18 years in the Bishop Ranch business community in San Ramon, CA. That’s right, 18 long years! Our old office served us with some extraordinary milestones, great memories and product innovations, but we couldn’t be more excited about our new office!

Why are we moving?

Growth. We are growing. The new office offered extra space and more significantly it gave us the opportunity to rebrand our organization with the new logo, launched in September of last year. We wanted a space that not only better aligned with the new brand but also accommodated the strong INSZoom culture. Our new office features far more collaborative space and an overall ‘open’ feel, which we know will strengthen the way our internal teams work together.

Visibility. In our last office, we were one of many companies in a large business park. While we really liked our neighbors, this new office gives us the opportunity to bolster our individual identity in the area.

Location. The new office is steps away from the Stoneridge Shopping Center, which puts us within walking distance of great restaurants, coffeeshops and plenty more. The location lets our team take advantage of all that Pleasanton offers.

Fun. Our new office provides an environment that people enjoy coming to work in. In addition to work, our new Zoom Café, located right in the center of the office, is a great place for our team members to interact over coffee and food. Our office is not only state-of-the-art, with the latest in tech and office design, but it is a great representation of our strong mission and brand.

We are extremely excited and we look at this new location as the beginning of another chapter in our history. The new space – though it’s twice the size of our old office, can barely contain our excitement.

Thanks for everyone’s support through the years and with the move. Our new address is 5912 Stoneridge Mall Rd. Pleasanton, CA 94588.

If you’re in the area, feel free to stop in and say hi!

It’s that time of year again. The AILA Annual Conference is here! Are you going to be at the AILA Annual Conference 2019 in Florida? If so, meet us at the INSZoom booth #101! You can stop by our booth for a quick chat and discuss the unique challenges you face and see how INSZoom- immigration case management solution fits your needs.

INSZoom for AILA 2019

The AILA Annual Conference has always been the most awaited conference of the immigration law industry and we’re honored to support this conference as the Platinum Sponsors second year in a row.

INSZoom for innovation!

This year is all about Artificial Intelligence at INSZoom. Stop by and do ask us about the Zoom Visitor Bot and the Zoom AI Bot that we have launched to automate your immigration processes with AI. Also, come and talk to us about how immigration lawyers like you use INSZoom every day for their immigration case management and compliance needs.

INSZoom for the American Heritage Awards (AHA) 2019!

We’re proud to support the American Immigration Council (AIC) by being the champion-level sponsors for the AHA to honor the award Honorees for their contributions toward immigration advocacy and education. The INSZoom team will be there and if you’re attending the AHA awards on Friday, June 21, do stop by and say hello to one of our team members.

INSZoom for Zoom Users!

Guess what, we have a dedicated ‘Ask the Zoom experts corner’ for our Zoom users. INSZoom product experts and support specialists will be there to answer any important product-related questions that you or your team members have.

INSZoom for Fun!

Like every year, we have our famous wall where INSZoom customers sign the wall. This year, we have a little twist. We are hosting a contest! You need to follow the four steps below to win an $25 Amazon Gift Card:

  1. Come take a selfie next to your name on the I’m a Zoomer wall
  2. Post it to LinkedIn with hashtag #inszoomer
  3. Show someone in the booth your post
  4. Get swag and the $25 gift card

Only the first 10 customers that visit our wall and complete the contest will win. So don’t forget and get your hands on the Amazon gift cards and special INSZoom swag!

The INSZoom team will be in Florida and we’re quite pumped up to meet you all. Get a snapshot of the upcoming improvements we’ve planned for the application and grab some cool INSZoom swag.

INSZoom for new prospects.

To mark the AILA Annual season, INSZoom has some great ‘can’t-miss promotions’ exclusive for sign-ups on the spot at booth #101. These promotions will be available from June 19-22 only, so if you plan on signing up with INSZoom, this is the time! We can’t wait to welcome new users to the INSZoom family.

Wait, it gets better! You have a chance to win a ticket along with hotel accommodation to the ZoomPower Conference 2019 – INSZoom’s annual user conference. That’s right we’re having a raffle. All you need to do is drop in your business cards at our booth #101.

We hope you can make it down to meet us!

Not able to attend AILA 2019? Here are some special online promotions. INSZoom-AILA2019

We’re so excited to announce that INSZoom has been awarded the Bronze Stevie Award for the Customer Service Department of the Year!

At INSZoom, customer service is more than just solving customer queries. It’s about satisfying our customers’ needs, putting smiles on their faces and inspiring them to do great each day with our immigration case management software. This is made possible with our natural desire to help and express genuine empathy by every team member, who are always willing to go the extra mile for our customers.

“Customer service is a part of everyone’s job working at INSZoom, from the management to engineering, from marketing to finance and all other business teams. Each day, every employee works toward perfecting customer experiences with INSZoom” says Umesh Vaidyamath, Founder & CEO, INSZoom.com, Inc., when asked about what makes the INSZoom customer service team different from others.

You know you’re doing it right when customers take the time to commend the support they have been provided. Being proactive and prompt is another virtue that our customer support team swears by. But most importantly, we take customer feedback very seriously. We constantly work toward enhancing our customers’ experience with INSZoom each day. How do we do that? ‘We listen and deliver WOWs!’ A number of new modules have been launched because of customer feedback. Today, our customers are our biggest brand advocates. We have succeeded at this by consistently being better than expected.

Our customer satisfaction rate is at an average of 97%.

Our average ‘first reply time’ is 14.05 hours whereas for other software companies it is 22.10 hours making it 63% faster than industry standards.

These numbers are a testament that we are constantly improving, listening and delivering based on our customers’ feedback.

By taking a proactive approach, we have maintained a 95% retention rate in 2019. Each team member understands that when problems and queries are solved promptly, customers gain confidence. The team ‘understands’ their customers; they put themselves in the customers’ shoes. Time and again, this empathy has been highly appreciated.

Our team is empowered, armed with great responsibility and is contributing to enhance the customer experience, which has resulted in customer loyalty and has created many brand evangelists in the immigration domain.

strong>Are you interested in learning more about INSZoom? Please connect with us at 925-244-0600 x 1 or sales@localhost. You can also request a free demo here.

We are very excited to announce that INSZoom has partnered with DocuSign to create even more efficient options for our customers’ immigration case management. Typically, immigration law firms and corporations send documents such as retainer agreements to their clients for signatures via either email or physical mail. This process is not efficient and secure. INSZoom and DocuSign have partnered to solve this problem by integrating DocuSign, the gold standard for e-signature with INSZoom, the leader in immigration case management space. Together we are digitally transforming the immigration legal tech with this unique solution.

The INSZoom + DocuSign integration will help law firms:
  • Reduce the turn-around-time and the cost as emails, printing, scanning and sending documents via express mails/courier is no longer required.
  • Boost profitability through focusing on clients rather than getting tons of documents signed.
  • Protect confidential information with secure electronic storage.
  • Make the customer experience delightful, seamless, error-free and collaborative through features like agreement templates, merging keywords, and documents tracker and reviewer.
  • Give end-to-end visibility to their team and clients through a collaborative process that includes sending, signing, tracking, uploading, downloading and viewing agreements in INSZoom.
How it works

Using DocuSign within INSZoom is a simple 4-step process which is as follows-

  • Log into INSZoom, subscribe to Docusign INSZoom integration and enable DocuSign users.
  • nsert keywords, prepare and add agreement templates to INSZoom from your local machine, or online/cloud-based file repository.
  • Send agreements for e-signatures using DocuSign and track them in INSZoom.
  • Upload signed copies to INSZoom.
Our most loved key features of this integration are:
  • Merging keywords in documents.
  • Agreement templates.
  • Integration of INSZoom with DocuSign for preparing, signing, managing agreements.
  • Monitoring and tracking agreements.

This wonderful new integration will enable our users to not only manage the signature process, but they will also be able to create templates that will significantly cut down on the overall timeline for agreement-signing activity. When you include the added security benefits of moving the entire process to a secure, digital location, it becomes an essential part of any proper immigration case-management solution!

To subscribe to the INSZoom + DocuSign integration, you can either go to the ‘Subscriptions’ section under ‘Setup’ to manually subscribe, or email accounts@localhost to work with our accounts team to get set up.

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