THE CLIENT

Gokare Law Firm (GLF) is a premier metro-Atlanta based law firm that has been providing its clients with outstanding legal solutions since 1999 primarily in the areas of Business Immigration Law and Wills/Trusts and Estate Planning.

THE CHALLENGE

The biggest challenge for GLF was to have an immigration technology partner that provided an end-to-end immigration case management solution.

THE PROBLEM

GLF had been using a different case-management tool that only provided immigration form-filling. Without a complete immigration case management solution, case managers at GLF had to manually track down information and key it into the system, which increased the time spent on cases and led to breakdowns in efficiency and accuracy. The firm could not take on more cases due to these issues.

THE SOLUTION

GLF was introduced to INSZoom in 2010 by a then-partner firm. Additionally, Manjunath Gokare is a regular at the AILA (American Immigration Lawyers Association) national conferences, where INSZoom exhibits every year. After taking a demo, GLF with its partner firm decided to get on board with INSZoom.

THE IMPLEMENTATION

GLF was quick to implement INSZoom across the firm. INSZoom seamlessly migrated data back to GLF from the partnership in less than two weeks. The case managers were trained to use INSZoom, customize questionnaires based on the firm needs, configure petitions and so on. GLF went live with INSZoom in a span of just 30 days.

THE RESULT

Working with INSZoom, has resulted in a 300% increase in revenue for GLF over a 10-year period. The firm was able to expand its clientele and added an additional office in India in 2016. GLF has been able to take on more cases, add more clients and increase its staff strength by 100% from 2010 to date. The firm witnessed process improvements with INSZoom. Efficiency of the firm increased by 50% – based on the volume of cases handled, relative to the staffing level.

300% Revenue Increase
Increase in Revenue
300%

Increase in Revenue

Increase in Staff Strength
100%

Increase in Staff Strength

Increase in Efficiency
50%

Increase in Efficiency

Manjunath

Manjunath Gokare

Attorney at Law at

Gokare Law Firm

“Gokare Law Firm (GLF) has partnered with INSZoom since 2010. GLF is careful and deliberate in the
process of selecting its professional partners and we conducted a thorough evaluation of INSZoom relative to the competitors in the market before signing on with INSZoom. We have to say that adding INSZoom as a case Management Solution is the best decision we made. INSZoom has significantly improved our processes and allowed GLF to grow; so much so, that we added an India Office, GokareLPO in 2016. Fundamentally, at GLF, we look for professional relationships who are like minded and we are happy that INSZoom is customer-centric like GLF. At GLF, we look forward to many more years of fruitful business relationship with INSZoom!”