The goal of this policy is to make explicit the information we gather on our users, how we will use it, and how we will not.
Part I – Information INSZoom collects and processes as a business
This part deals with how INSZoom.com collects and uses information about website visitors, potential customers, users of INSZoom.com’s products and services, and others who contact INSZoom through forms or email addresses published on or linked to our websites.
Part II – Information that INSZoom processes as a service provider
This part deals with how INSZoom.com handles data that you entrust to INSZoom when you use our products and services, or when you share any personal or confidential information with us while requesting customer support.
Part III – General
|Categories of Personal Information||Collection||Disclosure||Sale|
|Does INSZoom collect?||Collected in past 12 months||Disclosure for a business purpose||Disclosure for a business purpose in past 12 months||Does INSZoom sell?||Sold in past 12 months|
|B||Categories of PI described in Section 1798.80(e)||YES||YES||NO||NO||NO||NO|
|C||Characteristics of protected classifications under California or federal law||NO||NO||NO||NO||NO||NO|
|F||Internet or other electronic network activity information||YES||YES||YES||YES||NO||NO|
|H||Audio, visual or similar information||YES||YES||NO||NO||NO||NO|
|I||Professional or employment related information||YES||YES||NO||NO||NO||NO|
|J||Non-public education information (as per the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99))||NO||NO||NO||NO||NO||NO|
|K||Inferences drawn from other personal information to create a profile about a consumer.||NO||NO||NO||NO||NO||NO|
In addition to the purposes mentioned above, we may use your information for the following purposes:
Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
Optional information: You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
Third-party service providers: We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Other cases: Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.
You have the following rights with respect to information that INSZoom holds about you. INSZoom undertakes to provide you the same rights no matter where you choose to live.
Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is shared.
Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
CCPA provides you five rights, of which two are covered as part of the rights listed above. These two are: right to access of personal information and right to request deletion of personal information. The third is the right to opt-out of sale, which is redundant since we promise not to sell or monetize your data in any way. The fourth right available to you under CCPA is the right against discrimination because you exercised the rights available to you and the fifth is the right to protection against waiver of rights.
You can exercise the rights described above, by sending an email to firstname.lastname@example.org or by writing to: Privacy Team, INSZoom.com Inc.
5912 Stoneridge Mall Rd. Pleasanton, California 94588. Only you, or an agent authorized to make a request on your behalf, may make a request related to your personal information.
We cannot respond to your request if, (i) we cannot verify your identity; or (ii) your request lacks sufficient details to help us handle the request. We endeavor to comply with a request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you, in writing, the reason for the delay.
Any information we provide will only cover the 12-month period preceding the request’s receipt. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Information provided in connection with services: You may entrust information that you or your organization (“you”) control, to INSZoom in connection with use of our services or for requesting technical support for our products. This includes information regarding your customers and your employees or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services. The data may either be stored on our servers when you use our services or transferred or shared to us as part of a request for technical support or other services.
We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.
We process your service data when you provide us instructions through the various modules of our services. For example, when you generate an invoice, information such as the name and address of your customer will be used to generate the invoice; and when you use our campaign management service for email marketing, the email addresses of the persons on your mailing list will be used for sending the emails.
INSZoom.com Inc. and third-party sub-contractors: In order to provide services and technical support for our products, the contracting entity within the INSZoom.com Inc. engages other group entities and third parties.
Employees and independent contractors : We may provide access to your service data to our employees and individuals who are independent contractors of the INSZoom.com Inc. entities involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze and resolve errors, (ii) manually verify emails reported as spam to improve spam detection, or (iii) manually verify scanned images that you submit to us to verify the accuracy of optical character recognition. We ensure that access by our employees to your service data is restricted to specific individuals and is logged and audited. Our employees will also have access to data that you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the INSZoom.com Inc.
Collaborators and other users: Some of our products or services allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information. For example, when you edit a document that you have shared with other persons for collaboration, your name and profile picture will be displayed next to your edits to allow your collaborators to know that you made those edits.
Third-party integrations you have enabled: Most of our products and services support integrations with third-party products and services. If you choose to enable any third-party integrations, you may be allowing the third party to access your service information and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
Other cases: Other scenarios in which we may share information that are common to information covered under Parts I and II are described in Part III.
We hold the data in your account as long as you choose to use INSZoom Services. Once you terminate your INSZoom user account, your data will eventually get deleted from active database as per the terms in agreement signed. The data deleted from active database will be deleted from backups after 3 months.
Our products and services are not directed to individuals under 16. INSZoom does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to email@example.com with the details, and we will take the necessary steps to delete the information we hold about that child.
At INSZoom, we take data security very seriously. That’s why we have gotten certified for industry standards such as ISO27001:2013 and we use AWS service for infrastructure and its certified for SOC 2 Type II. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to check our Security Policy or write to us at firstname.lastname@example.org with any questions.
5912 Stoneridge Mall Rd. Pleasanton, California 94588.
We share your personal information and service data within the INSZoom.com Inc.
By accessing or using our products and services or otherwise providing personal information or service data to us, you consent to the processing, transfer, and storage of your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where INSZoom operates.
To enable you to be compliant with the data protection obligations under the CCPA as a business using our services, we are prepared to sign a Data Processing Addendum (DPA). You can request a DPA from INSZoom by completing this form. Once we get your request, we’ll forward the DPA to you for your signature.
Some internet browsers have enabled ’Do Not Track’ (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don’t wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.
We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. INSZoom is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with INSZoom. To request the removal of your information from our blogs and forums, you can contact us at email@example.com.
Our websites include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.
Questions regarding this Privacy Statement or the information practices of the application should be emailed to firstname.lastname@example.org or call us at 925.244.0600.
Non-English translations of this Policy are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.
Last updated: January 10, 2020