INSZoom Once AGAIN Wins a Stevie Award for Customer Service Department of The Year!
Posted by: Umesh Vaidyamath | Date: June 24, 2020
Since its founding in 1999, INSZoom has prioritized its customers. Over the past 20 years, we built our business on creating products that ensured happy and successful Zoom users, and after years of hard work, we are excited and proud to announce that INSZoom has won the Stevie Award for Customer Service Department of the Year!
The Stevie Awards are the world’s premier business awards. These awards were launched in 2002 as a way to honor and publicly recognize the achievements and positive contributions of organizations and professionals worldwide. In the years since its founding, Stevie has become one of the world’s most coveted accolades.
What is a Stevie Award?
Each year, more than 1,000 professionals worldwide participate in the Stevie Award judging process. While demanding, the Stevie Award application process itself was beneficial to our organization because it forced us to research, gather evidence, and write about INSZoom’s customer service to a great level of detail. Ultimately, our application told a compelling story of achievement and enabled INSZoom to recognize and celebrate its employees’ accomplishments. Even before we won the Stevie Award for Customer Service Department of the Year, we told our team that their achievements are worthy of national recognition.
Our award entry — which included our company’s story and evidence of customer success via our customer service software — was then evaluated by Stevie Award judges who include many of the world’s most respected executives, innovators, and business educators. Over two months, judging committees viewed and rated entries with each entry being reviewed and rated by no fewer than five judges.
It was after this intensive judging process that INSZoom was officially named a winner!
We don’t mean to brag, think INSZoom’s customer service is pretty great
“Listen & Deliver Wows” has been our motto for over two decades. By truly listening to our customers we understand their immigration experiences, challenges, and successes. We have always relied on listening to the customers to create effective software and deliver exceptional customer service.
At INSZoom, we have three core values that drive our business:
- Always be available for your customer,
- Approach with innovation, and
- Approach with personalization
Customer service is part of everyone’s job, from the engineeri