Evolution of the immigration case management software!
Posted by: Leigh Bordelon | Date: June 3, 2019
For decades, immigration law firms processed cases using hard copies of documents that had to be stored in large filing rooms. Staff members manually entered data, which was both time consuming and fraught with human error. As computers became more popular, firms began storing information digitally and used data entry to fill out forms. Even then, software corruption and data loss were common.
Enter Microsoft, who played an important role in letter and report generation with Microsoft Office. Many law firms use these applications to this day; but these applications were limited in scope and functionality and do not necessarily cater to the immigration domain.
The next evolution was the smart immigration software, which revolutionized how immigration cases are processed, saved and filed. Companies such as INSZoom and others started the drive to create forms management and customer management programs specific to the immigration market. But you asked for more.
INSZoom created the first SaaS cloud-based immigration case management software and compliance solution in 1999. What began as a program built to fill out forms has morphed into a fully-realized case management application that is the North American industry leader.
INSZoom has integrated reports, billing and calendars to eliminate the use of multiple systems and to cut costs. Our newly-streamlined communications modules allow different stakeholders to share information and increase productivity. Our partner portals provide instant access to case management for our corporate clients and a secure interface for our foreign national clients to provide documentation, answer questions and interact with the firm.
Our motto is “Listen and Deliver Wows” … and that’s what we’ve been doing for the past 20 years. We have constantly embraced innovation by addressing the needs of the ever-changing immigration industry. We’ll continue to do that for the next 20 years – staying ahead of trends by engineering state-of-the-art software that can grow with you. As part of our innovation for the future, we will be adopting AI to further automate immigration processes.