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How a cloud-based CMS can save you money: Part 2 [VIDEO]

posted by: INSZoom date: Feb 04, 2015 Money and time saving tips comments: Comments Off on How a cloud-based CMS can save you money: Part 2 [VIDEO]
A cloud-based CMS can increase productivity, saving businesses money in the long run.

Transcript

In the first of our two-part series, we discussed how cloud-based case management software can help businesses save money by reducing how much they spend on hardware and IT help. But, these are just two of the ways businesses save money through the cloud.

Firms and HR departments can drastically cut down on the amount of paper they use in the office, which is not only good for the environment but also lowers supply costs.

Additionally, the cloud's many benefits allow staff members to get more done in a day. Having everything at their fingertips means attorneys and HR professionals aren't hunting for files or searching for lost contact information. Increased efficiency means less time – and therefore money – is wasted.

Check back for more information on how INSZoom can help you manage your immigration cases.

date:  Feb 04, 2015 comments:  Comments Off on How a cloud-based CMS can save you money: Part 2 [VIDEO]
by:  INSZoom category:  Money and time saving tips Read More

Use data analytics to improve your bottom line

posted by: INSZoom date: Feb 04, 2015 Money and time saving tips comments: Comments Off on Use data analytics to improve your bottom line
Data analysis within your case management system can help you determine the state of your practice.

We live in a world of data – it's literally all around us.

Every time you log into your email, send a text or check out a social media profile, you create more data. You're also generating data every time you take on a new client, and you shouldn't let this information go to waste. How you handle your clients' cases, the amount of time each process takes and your success stories are all important data points you can use to evaluate various aspects of your practice.

What's your likelihood of success?
You know you can't guarantee your clients anything, but some cases are more likely to see the desired ending than others. By carefully tracking the outcomes of your clients' matters, over time you'll be able to see more clearly a new client's chance of success. You'll also be able to see which strategies improved the likelihood of success and which may be a waste of your time.

"Are you losing money with flat fees?"

Are your fees reflective of your services?
If you use a flat fee system, you can't truly know if you're billing your clients the appropriate amount without taking a deep look into how you handle your immigration cases. Without analyzing the data available to you, you may not be profiting on some of your flat fee matters and not even know it.

The average length of time you spend on different types of immigration matters and how long you take to perform specific tasks are all important pieces of information. Not every type of case will take the same amount of time. Certain visa applications or petitions include more steps, need more in-depth research or require additional court appearances and meetings. Since different matters take varying amounts of time and labor, each matter shouldn't cost the same. If they do, you're probably losing money on some clients.

You may not realize it but all the information you need to determine if your prices are right is safely tucked away in your immigration case management software. As long as you accurately input your schedule, tasks and time spent on each client's case into the CMS, you can generate reports on the average amount of time you spend on different types of immigration matters. This analysis will help you determine if flat fees are the best billing option for certain matters or whether your current fees are right. 

Have you weighed your time versus your fees?Have you weighed your time versus your fees?

Who is a valuable employee?
Measuring the effectiveness and value of staff members can be uncomfortable, but firms have limited resources and can only invest in employees who improve the bottom line. By tracking who performs which tasks and the time it takes them to do so in the CMS, attorneys can evaluate their staff's performance. 

Collecting and analyzing data used to be a common function in the technology industry. However, the practice has spread through businesses and in recent years, reached the legal field. The benefits of data analysis are endless and attorneys can increase insight into the effectiveness of their practice by running reports in their immigration case management system.

date:  Feb 04, 2015 comments:  Comments Off on Use data analytics to improve your bottom line
by:  INSZoom category:  Money and time saving tips Read More

Improve customer service to increase referrals [VIDEO]

posted by: INSZoom date: Feb 03, 2015 Immigration case management comments: Comments Off on Improve customer service to increase referrals [VIDEO]
Attorneys can increase referrals by improving their customer service.

Transcript

Are your clients referring their friends and family to you?

One of the best ways to encourage your client to pass your name and contact information on to others is through providing your clients with successful outcomes and superior customer service. Ending client relationships on high notes only increases the chance your clients will speak well of you to their families and acquaintances who may also need your help.

To gain more referrals, promote a culture of customer service in your office. Make sure all staff members, from other attorneys to file clerks, understand that client satisfaction is of the utmost importance.

Check back for more information on how INSZoom can help you manage your immigration cases.

date:  Feb 03, 2015 comments:  Comments Off on Improve customer service to increase referrals [VIDEO]
by:  INSZoom category:  Immigration case management Read More

H-1B season is fast approaching – Are you ready?

posted by: INSZoom date: Feb 03, 2015 Compliance, Human Resources, Immigration case management comments: Comments Off on H-1B season is fast approaching – Are you ready?
Immigration professionals need to mark their calendars: H-1B visa applications are due April 1.

In less than eight weeks, this year's H-1B visa filing season begins. While many immigration attorneys and human resources professionals have already begun their application prep, others many need to utilize their immigration case management software to catch up.

What to expect this year
Fragomen predicts demand for the 85,000 available H-1B visas will be greater this year than it was last year, which is impressive considering U.S. Citizenship and Immigration Services received 172,500 petitions last year.

The 172,500 applications submitted in 2014 were all received in a one-week period, and USCIS used two separate lotteries to decide which petitions to process. Of those who applied, 20,000 filled the cap for workers with U.S. advanced degrees. This left 152,500 people to be selected for the 65,000 bachelor degree-level spots.

"HR departments and attorneys need to have their H-1B petitions in on April 1, 2015."

What you need to do
Considering the intense demand for H-1B visas, HR departments and attorneys need to have their petitions in on April 1, 2015. Petitions submitted to USCIS after the 85,000 cap has been reached will automatically be rejected and not part of the lottery. The longer you wait to submit an H-1B petition, the more likely you are to miss the cut off, which is a moving target.

Last year, the chance of receiving a H-1B visa was 42 percent, down from 62.5 percent in 2013, Fragomen reported. If demand for these visas is even greater this year, the likelihood of getting your visa processed could be less than half.

Immigration professionals should take advantage of their CMS to get their H-1B visas in on time.Immigration professionals should take advantage of their CMS to get their H-1B visas in on time.

It isn't all doom and gloom
While the need for H-1B visas may make you slightly pessimistic about you clients' chances of receiving a visa, there's no need to believe you can't get your petition in immediately on April 1 and have a stronger chance of getting approved. There's an element of chance with the lottery, but not in the preparation.

The many benefits of your immigration-focused CMS can prepare you to file your clients' petitions right away.

The H-1B workflow within the case management platform ensures you don't miss any critical steps of the process leading up to April. This will keep you on track while you gather wage information, which can include union and government data, and submit Labor Condition Applications with the U.S. Department of Labor. You can also set calendar reminders when you need to move to the next step.

Through the secure client portal, you can collect the information and official documents you need from your clients to prove they meet the education and specialty occupation requirements for the H-1B visas. 

date:  Feb 03, 2015 comments:  Comments Off on H-1B season is fast approaching – Are you ready?
by:  INSZoom category:  Compliance, Human Resources, Immigration case management Read More

How a cloud-based CMS can save you money: Part 1 [VIDEO]

posted by: INSZoom date: Feb 02, 2015 Money and time saving tips comments: Comments Off on How a cloud-based CMS can save you money: Part 1 [VIDEO]
Using a cloud-based CMS can reduce businesses' IT and hardware expenses.

Transcript

Are you interested in saving your business money?

Some law firms and companies are hesitant to use a cloud-based case management software program because they’re unsure of the costs and the ease or difficulty of implementation. However, a majority of businesses can integrate a cloud-based CMS into their daily processes smoothly.

Once implemented, cloud-based CMS provide cost savings in a variety of areas.

A major financial benefit is that the firm or company isn’t responsible for maintaining and replacing expensive servers. The cloud provider takes care of the physical and electronic data storage and has its own IT department to handle issues.

This means the monthly hardware and IT bills drop significantly for businesses using the cloud.

Check back for the second of this two-part series on how a cloud-based CMS can save you money.

date:  Feb 02, 2015 comments:  Comments Off on How a cloud-based CMS can save you money: Part 1 [VIDEO]
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